Kiko Live launches ONDC Buyer App in India

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KIKO Live, India’s first live commerce platform for retailers to sell online and also on ONDC has launched its ONDC Buyer app. Through ‘kikoshop.in,’ the company aims to revolutionise the online shopping experience.

Founded in 2020, Kiko Live has been helping small retailers build, manage, and scale their home delivery businesses with innovative SaaS solutions. Users will be able to paste an entire grocery list directly into the search box, eliminating the need to search and select individual items. The app also suggests stores with inventories matching the list. The USP of the app is the seamless user experience it offers, making shopping more efficient and user-friendly. Soon users will also be able to take photos of the grocery list and directly add items to the cart.

The Kiko buyer app has launched Quick Commerce services in limited pincodes in Delhi, where buyers can get deliveries under 30 minutes from nearby stores. Prices of the products will be matching or lower than Quick commerce platforms.

With quick logistics powered by ONDC, users will get a similar experience like quick commerce platforms but sourced from local grocery stores.

“We are excited to launch the ONDC buyer app on Kiko Live. We are confident that this will take the shopping experience to the next level. The app is already loaded with innovative features, and we are in the process of rolling out quick commerce to many more pincodes in Delhi and other cities as well,” said Alok Chawla, Co- Founder & CEO, Kiko Live. The Kiko Live buyer app will be launched in other cities like Mumbai, Bangalore, and Indore in the coming quarter.

According to Forrester, the home delivery business for neighborhood retail stores is largely unorganised and is valued at $70 billion annually. Many small retailers currently rely on phone calls and WhatsApp to manage their orders, with no digital presence or reliable logistics. This results in slow deliveries, falling short of customer expectations for quick, 30-45 minute deliveries. Kiko Live is working on solving this big challenge that the industry faces. By end of 2025, Kiko targets to associating with over 10,000 stores targeting an increase of 10-15% sales.

Going forward, Kiko Live plans to add many more features on the buyer app. Through voice search, users will be able to search for products through voice commands on the app. Kiko Live is also enabling image search via Optical Character Recognition (OCR) technology. This technology is expected to be launched by the end of January and will allow searches from handwritten grocery lists. With these innovative solutions planned, Kiko Live intends to become the largest non dark store led Quick Commerce platform in the country. Kiko Live’s asset light model ensures that Quick Commerce can be enabled even in Tier 2 towns, and areas with low population density, and with a wide product assortment.

Kiko Live has been focused on helping Kirana stores, pharmacies, stationery shops, and electronics vendors to create digital storefronts in as little as 24 hours. The platform also supports sellers with a product repository, a user-friendly interface, and hyperlocal logistics solutions for quick deliveries.